Score from 416 reviews
- Kenyatta Avenue,, 00100 Nairobi,
Kenya - 
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Highlights
Sun-filled terrace
Entirely smoke-free property
Modern fitness centre
24/7 front desk support
Complimentary guest parking
Luxurious spa and wellness centre
Sun-filled terraceEntirely smoke-free propertyModern fitness centre24/7 front desk supportComplimentary guest parkingLuxurious spa and wellness centreAirport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform in advance of your expected arrival time. At Nairobi Serena Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Nairobi Serena Hotel, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Nairobi Serena Hotel, all special requests are subject to availability and may incur additional charges.
At Nairobi Serena Hotel, payment by bank transfer prior to arrival is mandatory. After booking at Nairobi Serena Hotel, the property will contact you with further instructions.
Standard Deluxe Room Description, photos, price, amenities
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- clothes rack,
- air conditioning,
- waste bin,
- clothes drying rack,
- seating area,
- tile/marble flooring,
- iron,
- soundproofed rooms,
- pool towels (in room),
- work desk,
- carpeted floor,
- ironing facilities (iron and ironing board),
- bedside socket,
- safe deposit box,
- wardrobe/closet,
- interconnecting rooms available,
- baby cot/crib
- private bathroom,
- bathrobe,
- body soap,
- bathtub or shower,
- complimentary toiletries,
- shower cap,
- toilet,
- bathtub,
- toilet paper,
- conditioner,
- hairdryer,
- shower,
- slippers,
- shampoo
- telephone,
- satellite tv channels,
- cable tv channels,
- flat-screen tv,
- laptop-sized safe,
- television (tv)
- tea and coffee making facilities,
- coffee machine,
- wine glasses,
- bottled water,
- electric kettle,
- minibar
- lockers (in shared rooms/hostels),
- key access,
- wake-up service,
- key card access,
- wake-up call/alarm clock,
- towels
- garden view,
- view,
- city view,
- landmark view
- upper floors accessible by lift (to room),
- walk-in shower (no step)
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Rest on comfortable Twin beds or Queen-sized double beds and enjoy a private bathroom with a bathtub and glazed windows. Interconnecting rooms can be provided for family groups.
Room size:
Standard Deluxe Room - 26 m2
Bedroom 1 – Single bed
Max persons: 3 
Executive Suite Description, photos, price, amenities
- carpeted floor,
- wardrobe/closet,
- waste bin,
- bedside socket,
- ironing facilities (iron and ironing board),
- pool towels (in room),
- extra-long beds (over 2 metres),
- sofa,
- safe deposit box,
- work desk,
- tile/marble flooring,
- iron,
- clothes drying rack,
- seating area,
- soundproofed rooms,
- clothes rack,
- air conditioning
- bathrobe,
- slippers,
- shower,
- bathtub or shower,
- bathtub,
- conditioner,
- shampoo,
- private bathroom,
- toilet paper,
- complimentary toiletries,
- shower cap,
- body soap,
- hairdryer,
- toilet
- laptop-sized safe,
- television (tv),
- flat-screen tv,
- satellite tv channels,
- telephone,
- cable tv channels
- bottled water,
- wine or champagne (charges may apply),
- minibar,
- fruit basket (charges may apply),
- wine glasses,
- coffee machine,
- dining area,
- electric kettle,
- tea and coffee making facilities
- key card access,
- executive lounge access (depending on room type),
- towels,
- wake-up service,
- lockers (in shared rooms/hostels),
- wake-up call/alarm clock,
- key access
- view,
- garden view,
- city view
- walk-in shower (no step),
- upper floors accessible by lift (to room)
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. The open plan features a King-sized bed, an extended seating area with couches and a workspace in addition to a private veranda. Each suite also has a modern bathroom with a separate walk-in shower, a bath tub and a WC. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available.
Room size:
Executive Suite - 51 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
Business Suite Description, photos, price, amenities
- carpeted floor,
- clothes drying rack,
- waste bin,
- sofa,
- safe deposit box,
- clothes rack,
- work desk,
- wardrobe/closet,
- pool towels (in room),
- iron,
- soundproofed rooms,
- bedside socket,
- seating area,
- extra-long beds (over 2 metres),
- tile/marble flooring,
- air conditioning,
- ironing facilities (iron and ironing board)
- toilet,
- toilet paper,
- bathtub or shower,
- hairdryer,
- body soap,
- bathtub,
- bathrobe,
- shower,
- complimentary toiletries,
- shower cap,
- private bathroom,
- slippers,
- shampoo,
- conditioner
- flat-screen tv,
- laptop-sized safe,
- satellite tv channels,
- telephone,
- cable tv channels,
- television (tv)
- minibar,
- electric kettle,
- tea and coffee making facilities,
- wine or champagne (charges may apply),
- coffee machine,
- wine glasses,
- dining area,
- fruit basket (charges may apply),
- bottled water
- executive lounge access (depending on room type),
- towels,
- wake-up call/alarm clock,
- key card access,
- wake-up service,
- key access,
- lockers (in shared rooms/hostels)
- garden view,
- city view,
- view
- upper floors accessible by lift (to room),
- walk-in shower (no step)
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
The well-appointed business suites offer a separate bedroom with a King-sized bed, a sitting room with a work-space, a dining area with a table to accommodate four, a private veranda and a guest washroom in addition to the private bath. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available.
Room size:
Business Suite - 58 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
Premium Room Description, photos, price, amenities
- bedside socket,
- clothes drying rack,
- ironing facilities (iron and ironing board),
- work desk,
- seating area,
- wardrobe/closet,
- iron,
- soundproofed rooms,
- waste bin,
- safe deposit box,
- air conditioning,
- tile/marble flooring,
- carpeted floor,
- clothes rack,
- pool towels (in room)
- shower cap,
- bathrobe,
- complimentary toiletries,
- bathtub or shower,
- body soap,
- private bathroom,
- toilet,
- bathtub,
- shower,
- hairdryer,
- slippers,
- toilet paper,
- shampoo,
- conditioner
- flat-screen tv,
- satellite tv channels,
- cable tv channels,
- laptop-sized safe,
- telephone,
- television (tv)
- electric kettle,
- fruit basket (charges may apply),
- minibar,
- wine glasses,
- tea and coffee making facilities,
- bottled water,
- wine or champagne (charges may apply),
- coffee machine
- key access,
- towels,
- wake-up call/alarm clock,
- lockers (in shared rooms/hostels),
- wake-up service,
- executive lounge access (depending on room type),
- key card access
- garden view,
- city view,
- view
- walk-in shower (no step),
- upper floors accessible by lift (to room)
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit provides 1 bed.
Room size:
Premium Room - 26 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
Corner Suite Description, photos, price, amenities
- soundproofed rooms,
- sofa,
- extra-long beds (over 2 metres),
- waste bin,
- seating area,
- clothes drying rack,
- tile/marble flooring,
- wardrobe/closet,
- safe deposit box,
- clothes rack,
- ironing facilities (iron and ironing board),
- pool towels (in room),
- iron,
- carpeted floor,
- air conditioning,
- work desk,
- bedside socket
- bathtub or shower,
- shower cap,
- toilet,
- bathrobe,
- toilet paper,
- shower,
- shampoo,
- bathtub,
- hairdryer,
- body soap,
- slippers,
- private bathroom,
- complimentary toiletries,
- conditioner
- laptop-sized safe,
- cable tv channels,
- television (tv),
- flat-screen tv,
- satellite tv channels,
- telephone
- wine or champagne (charges may apply),
- minibar,
- electric kettle,
- bottled water,
- fruit basket (charges may apply),
- coffee machine,
- tea and coffee making facilities,
- dining area,
- wine glasses
- wake-up service,
- executive lounge access (depending on room type),
- towels,
- key access,
- wake-up call/alarm clock,
- lockers (in shared rooms/hostels),
- key card access
- view,
- garden view,
- city view
- walk-in shower (no step),
- upper floors accessible by lift (to room)
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite features soundproof walls, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit is equipped with 1 bed.
Room size:
Corner Suite - 49 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
Executive Room Description, photos, price, amenities
- wardrobe/closet,
- clothes drying rack,
- waste bin,
- air conditioning,
- work desk,
- clothes rack,
- carpeted floor,
- seating area,
- soundproofed rooms,
- baby cot/crib,
- ironing facilities (iron and ironing board),
- bedside socket,
- iron,
- safe deposit box,
- tile/marble flooring,
- pool towels (in room)
- body soap,
- hairdryer,
- toilet,
- private bathroom,
- bathrobe,
- complimentary toiletries,
- conditioner,
- toilet paper,
- bathtub,
- shampoo,
- shower cap,
- slippers,
- bathtub or shower,
- shower
- laptop-sized safe,
- cable tv channels,
- telephone,
- flat-screen tv,
- television (tv),
- satellite tv channels
- electric kettle,
- bottled water,
- wine or champagne (charges may apply),
- coffee machine,
- tea and coffee making facilities,
- minibar,
- fruit basket (charges may apply),
- wine glasses
- wake-up call/alarm clock,
- executive lounge access (depending on room type),
- key access,
- towels,
- lockers (in shared rooms/hostels),
- key card access,
- wake-up service
- view,
- city view,
- landmark view,
- garden view
- upper floors accessible by lift (to room),
- walk-in shower (no step)
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views.
Room size:
Executive Room - 26 m2
Bedroom 1 – Single bed
Max persons: 3
Superior Room Description, photos, price, amenities
- wardrobe/closet,
- work desk,
- clothes drying rack,
- air conditioning,
- seating area,
- carpeted floor,
- bedside socket,
- clothes rack,
- iron,
- tile/marble flooring,
- safe deposit box,
- ironing facilities (iron and ironing board),
- sofa,
- pool towels (in room),
- waste bin,
- soundproofed rooms,
- baby cot/crib
- body soap,
- private bathroom,
- toilet paper,
- complimentary toiletries,
- slippers,
- shower cap,
- bathtub or shower,
- shower,
- bathrobe,
- toilet,
- conditioner,
- shampoo,
- hairdryer,
- bathtub
- cable tv channels,
- laptop-sized safe,
- telephone,
- flat-screen tv,
- satellite tv channels,
- television (tv)
- wine glasses,
- tea and coffee making facilities,
- electric kettle,
- bottled water,
- wine or champagne (charges may apply),
- fruit basket (charges may apply),
- coffee machine,
- minibar
- executive lounge access (depending on room type),
- lockers (in shared rooms/hostels),
- wake-up service,
- towels,
- key access,
- wake-up call/alarm clock,
- key card access
- city view,
- garden view,
- landmark view,
- balcony,
- view
- upper floors accessible by lift (to room),
- walk-in shower (no step)
- smoke detector
- individually controlled air conditioning for room
- hand sanitiser (in room)
Superior Rooms have king-sized beds and a private veranda. All rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens. All rooms are air-conditioned with WIFI internet connection. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available.
Room size:
Superior Room - 44 m2
Bedroom 1 – Large bed (King size)
Max persons: 3
Choose your ideal room at Nairobi Serena Hotel
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Standard Deluxe Room
- Superior Room
- Executive Suite
- Business Suite
- Premium Room
- Corner Suite
- Executive Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, take-away lunches, café/snack bar, children's meals, child-friendly buffet, selection of wine/champagne, on-site coffee shop
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, outdoor swimming pool, sunbeds and beach chairs, shade umbrellas, full spa amenities, spa relaxation lounge, curated spa/wellness packages, fitness activities, dedicated kids' pool, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, guest concierge services, secure lockers, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, patio/outdoor seating, communal outdoor fireplace
Family & entertainment
professional babysitting/childcare, outdoor children's play area
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
On-site shops & services
on-site barber/beauty salon
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, noise-reducing/soundproofed rooms, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, restroom with support rails, lowered wash basin, bathroom emergency pull cord, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.
Check-in, check-out, and payment policies
Check-inFrom 12:00 Until 23:30 hours
Check-outFrom 01:00 Until 10:00 hours
Children and extra bedsChildren from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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